Our Return Policy
We want you to love your purchase from our online store, but if, for any reason, you need to return or exchange an item, we've made the process simple and hassle-free.
Return or Exchange Products
To facilitate returns and exchanges, please follow our designated returns process. Click here to initiate the process, and have your order number along with the email or phone number associated with the order ready to begin the return process.
Conditions for Returning Items
- Please initiate your return request within 30 days of the order delivery date to be eligible for a refund. Requests made after this period may be subject to denial at our discretion.
- All products, including sale items, are also accepted for return but must be unused, in its original packing, enclosed within a separate shipping box, free from tape or damage, and in the same condition as when it was received.
- Upon receipt of the returned product, we will conduct an inspection to verify its compliance with our return criteria. If approved, a refund will be processed to the original payment method within 5 days.
Conditions for Exchanging Items
- Please initiate your exchange request within 30 days of the order delivery date to be eligible. Requests made after this period may be subject to denial at our discretion.
- The product must be unused, in its original packing, enclosed within a separate shipping box, free from tape or damage, and in the same condition as when it was received.
- If the requested replacement is unavailable, we will provide you with the choice to either receive a refund or opt for an alternative product of equal value.
- Upon receipt of the original product, we will conduct an inspection to verify its compliance with our exchange criteria. If approved, the replacement product will be shipped to you within 5 days.
Please be advised: This return and exchange policy may be subject to changes without prior notice. For the latest version, kindly refer to our website.